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Working where decisions need to hold up

TransFocus supports organizations facing complex, high-stakes decisions related to trans and non-binary inclusion.

Our work often involves public accountability, legal or regulatory constraints, real spaces, and competing needs.

Because the cost of getting it wrong is high, we focus not only on what decisions are made—but also on how to implement them calmly, consistently, and without escalation.

 
 

Proven Impact: TransFocus Case Studies

 
 

Hockey Canada | National Sport

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
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SAP | Technology

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
 
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District of Squamish | Government

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
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Royal Roads University | Education

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
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Fraser Health | Health Care

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
 
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Vancouver Foundation | Public Foundation

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
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Kiwassa House | Non-Profit and Community

The challenge
New gender-diversity policies needed to work across Minor Hockey Associations nationally while the subject was receiving significant public scrutiny.

Why specialized expertise
The challenge extended beyond policy development to communications, stakeholder questions and consistent implementation.

What TransFocus did
Reviewed policies and communications, addressed common questions, and designed and delivered custom education supporting implementation.

Scale
May 2023–August 2024
15 education sessions
Approximately 1,000 attendees
Minor Hockey Associations across Canada

Outcome
[Insert whatever documented outcome you can substantiate.]

 
 
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