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About TransFocus

TransFocus Consulting helps organizations make trans and non-binary inclusion work in the real world.

We specialize in situations where decisions affect real people, real spaces, and public trust—and where the cost of getting it wrong is high. Our work supports organizations navigating issues that directly impact trans and non-binary people, particularly in regulated, public-facing, or high-scrutiny environments.

People often come to us feeling uncertain, stuck, or worried about backlash.
Our role is to bring clarity, calm, and practical guidance—so decisions can move forward without escalation, confusion, or harm.

 
 

Our work

TransFocus’ work includes:

  • education sessions

  • strategy and risk sessions

  • design and policy support

  • custom projects tailored to specific contexts


You can explore examples of past project—shared at a high level to respect confidentiality.

 
 

Vision

A world where decisions affecting trans and non-binary people are made thoughtfully, responsibly, and with care for everyone involved.

 

Mission

To help clients feel clear, confident, and relieved—knowing that complex decisions have been approached with rigor, realism, and respect.

 
 
 
 

What we focus on (and don’t)

TransFocus works on trans and non-binary inclusion.

Our work commonly involves developing solutions for:

  • washrooms and change rooms

  • policies and operational guidance

  • forms and information systems

  • staff readiness and frontline practice

  • environments shaped by law, regulation, or public accountability

We do not provide broad equity, diversity, and inclusion (EDI) consulting or representation-focused initiatives. This focus allows us to go deeper where misunderstanding, fear, and implementation failure most often occur.

 
 

Where we work

 
 


Sectors

We most often work in high-accountability environments, including:

  • government (federal, provincial, municipal, and Indigenous)

  • healthcare (patient, employee, information campaigns)

  • education (K-12 and post-secondary)

  • design (architecture and engineering)

  • sport (inter-sport, national, and regional)

Across these sectors, the common thread is limited tolerance for error and a need for decisions that hold up over time.

 


Geography

TransFocus’ work is grounded primarily in Canada, where we support organizations across federal, provincial, municipal, and Indigenous contexts.

We also work with select organizations in the United States, and are gradually expanding our work in European contexts where legal frameworks and institutional environments are compatible.

Our approach is shaped by the understanding that gender diversity work is deeply influenced by local law, policy, and culture. We engage where we can work responsibly, with sufficient contextual knowledge to support decisions that hold up in practice.

 
 

Why organizations work with us

Our approach is calm, respectful, and non-judgmental by design. We help surface concerns early, reduce defensiveness, and work through difficult trade-offs without polarization getting in the way. We listen carefully to trans and non-binary people, while also taking seriously what cisgender people need in order to learn, adapt, and implement change responsibly. Clients work with TransFocus because we combine:

  • deep technical and research expertise

  • lived experience across the gender spectrum

  • fluency in legal, regulatory, and operational realities

  • an ability to stay steady in emotionally charged environments

This combination allows us to support decisions that are defensible, workable, and less likely to fail.

 
 

Our team

TransFocus is a distributed team of associates with professional expertise and lived experience, including trans women, non-binary people, trans men, and Two-Spirit people. We work in multiple languages, including English, French, German and Spanish.

We acknowledge that our primary office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam Indian Band), səlilwətaɬ (Tsleil-Waututh Nation), and Sḵwx̱wú7mesh (Squamish Nation) in what is also known as Vancouver, BC.

 
 
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Kai Scott, MA

Pronoun: he

 
 
 
 

Hélène Frohard-Dourlent, PhD

Pronouns: they/she

 
 
 
 

Ange Villeneuve

Pronoms: iel/elle - accords féminins

Pronouns: they/she

 
 
 
 

Chase Willier

Pronoun: he

 
 
 
 

Mirko Ornielli, MA

Pronoun: he

 
 
 
 

Elle Orchard

Pronouns: she/they

 
 
 
 
 
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Nico Montagut

Pronoun: he

 
 
 
 

Join Our Next Free Webinar

Each month, TransFocus hosts a 1-hour session on current challenges and solutions related to trans and non-binary inclusion. Designed for HR, EDI, and leaders—but open to all.

Limited capacity.

 

TransFocus is a certified LGBT Business Enterprise
with the Canada’s Queer Chamber of Commerce (CQCC)

 
 
 

Tips n’ Tools To Your Inbox

Sign up for emails that include trusted resources, helpful tips, and access to webinars that help you create a gender inclusive workplace.

When you sign up, we will send you a free downloadable resource to support your continued learning! This month, we are sending our guide: Rethinking Safety in Washrooms - a practical guide for anyone wanting to be a part of creating more inclusive, respectful spaces.

 
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