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Our products move you in the right direction.

Let’s be honest. Talking about gender diversity can feel overwhelming, especially if you’re afraid of saying the wrong thing or just don’t know where to start. We get it! Most people care deeply, but just want simple, calm, and respectful guidance they can trust. This is a safe, welcoming place to grow.

For over 10 years, TransFocus has guided hundreds of organizations, providing education and strategic solutions to address the barriers transgender employees face in the workplace. With over 35,000 employees trained and insights gathered from 17,000 individuals across diverse industries, we’ve developed proven best practices to foster inclusion and belonging.

Now, your organization can benefit from these invaluable resources through our convenient, cost-effective online courses. Explore a range of educational and strategic offerings designed to drive meaningful cultural and structural change, helping your organization create an environment where everyone can thrive.

 
 
 
 
 
 

Course Series to Improve Culture through Education

We offer 3 levels of self-paced courses, including basics and intermediate levels for all employees and one course for managers and leaders. Each course takes about 1.5 to 2.5 hours to complete and has downloadable high-quality workbooks to deepen learning. The course on the basics is available in English, inclusive French and inclusive Spanish.

Course Series to Improve Structure through Strategy

Tap into TransFocus' expertise working with 500+ organizations over 10 years in 3 key self-paced programs for leaders to understand the systemic challenges and determine options for solving them that have worked at other organizations. This includes explainer videos and downloadable resources with best practices for greater inclusion of gender diversity in information systems, washrooms, and procedures.

 

User Experiences

 
 
 

“Great amount of information on diversity for someone who did not understand the content before beginning.”

— Course Learner

 

“I enjoyed the ability to engage through surveys, reflections, and quizzes, and the information was presented in a very digestible manner considering the length of the course.”

— Course Learner

 
 

“My favourite thing about this course is that you walk away with simple "action items" that you can use/incorporate into your behaviour immediately. I also appreciate that this course continues to be updated (I've done it several times for my certification), and I really enjoyed the addition of the interview/podcast clips.”

— Course Learner

 
 
 

Pricing

 
 

We provide access to our courses on three levels based on how much support is needed from TransFocus after taking the course(s), including ongoing practice and advice. Select the level that is right for you.

 
A three-tier pricing model: Core Access (base features), Guided Access (+$2k for live sessions), and Embedded Advice (+$5k for on-call experts and custom scenarios).
 
 
 
 
Book a call
 
 
 

Choose among 3 levels of education to address cultural issues, including:

 

Choose among 3 levels of strategic programs to address structural issues, including:

$15/licence

For all levels of employees and is focused on language, context, and respectful interactions among people we are meeting for the first time. This course is available in English, French and Spanish.

 

$15/licence

For all levels of employees and covers information about how to intervene when transgender people we know face challenges from others, such as hurtful jokes, invasive questions, unrealistic expectations, and microaggressions. This course entails concrete tips and tools about when to step up and when to step back.

 

$15/licence

For managers and leaders and covers their specific responsibilities managers have to transgender employees before, during, and after coming out as transgender at work.

 
 
 
 
 

$350/licence

This program defines the challenges and offers practical solutions to updating and expanding common fields in information systems that reference gender, including first names, pronouns, titles (i.e., Mrs, Ms, Mx, Mr), and gender data. This program will support you to develop ethical and informed approaches to information collection and uses.

 
 

$350/licence

This program identifies the barriers to access facilities and provides best practices for addressing them in existing and future buildings. We guide you through simple steps to ensure all employees feel comfortable and safe accessing these facilities.

 
 

$350/licence

This course provides timely solutions to common workplace challenges faced by trans and non-binary staff when coming out at work or accessing benefits. Download ready-to-use templates with checklists to meaningfully and properly address the specific and unique needs of trans and non-binary employees.

 
 
 

Go all in!

 
 
 

$650/licence

Empower Leadership. Transform Culture.

The Leader Knowledge Hub (LKH) is the definitive resource for executives and managers driving transgender inclusion. This premium platform integrates our foundational structural courses with additional specialized modules on visual and written communications.

Centralized Intelligence: Expert-led video insights, downloadable frameworks, and change management tools in one intuitive interface.
 
 
Most organizations don’t struggle with one issue—they struggle with how everything connects.
While each course is available individually ($350), the Leader Knowledge Hub integrates all four topics so you can make decisions that hold together across policies, practices, and people. Access the complete series for $650.
 
 

Still Unsure?

Here is a sample of the high-quality material you can expect to find in our courses.
This resource provides practical guidance for creating a more inclusive space that embraces gender diversity.


Guide of Dos and Don’ts for Supporting Transgender Co-Workers

Discover essential do's and don'ts for being an effective ally in the workplace.
Learn to navigate situations with empathy and advocate for inclusivity, fostering a respectful environment for all.

 
 

Meet our Instructors

 
 
Transfocus_Kai_SM.jpg

Kai Scott, MA

(he/him)

  • Kai is a social scientist with 20 years of experience addressing complex social issues, including those affecting trans and non-binary people. He combines research expertise with lived experience to support organizations in making decisions that work under real-world conditions.

    Kai has led research and education initiatives reaching over 35,000 people across Canada and the United States and is known for his calm, matter-of-fact approach to complex and often heated topics.

Instructing:
Gender Diversity Basics, Intermediate and for Managers, Information Systems, Washrooms and Changerooms, Procedures and Programs, Leader Knowledge Hub.

 
 
 
 

Hélène Frohard-Dourlent, PhD

(they+ she, iel + elle)

  • Hélène a plus de 10 ans d'expérience dans la direction d'initiatives de changement organisationnel et d'interventions éducatives. Son travail est axé sur la promotion de l'équité et de l'inclusion, avec une spécialisation sur les questions d’identité de genre et d’orientation sexuelle. Hélène associe ses compétences à une approche pédagogique conviviale pour soutenir de façon durable des contextes organisationnels plus inclusifs pour toutes les personnes, quel que soit leur genre.

    Hélène est un·e personne bilingue qui adore parler du recueil et de l’analyse des données personnelles, de l'émergence d'un langage non binaire en français, et de politiques inclusives pour les personnes trans.

  • Hélène has over a decade of experience leading education and systems-change initiatives related to sexual orientation and gender identity, with a strong intersectional lens. They pair research rigor with skilled facilitation to support sustainable, practical change—while remaining attentive to how deeply gender shapes daily experience.

    Hélène is bilingual (English/French) and is especially interested in inclusive survey design, non-binary language in French, and trans-inclusive policy development.

 
 
 
 

Mirko Ornielli, MA

(he/him)

  • Mirko es un hombre trans de origen italiano que vive y trabaja en Barcelona (España, país donde se sexilió en 2010).

    Se ha formado en Ciencias Políticas en la Universidad de Génova, tiene un Máster en Estudios de Género, Mujeres y Ciutadania de la Universidad de Barcelona y actualmente está cursando un Postgrado de Políticas LGTBIQ+ en la gestión pública en la Universidad de Lérida.

    Se dedica (y le encanta) a formar y sensibilizar a todo tipo de público sobre inclusividad y diversidad afectivo-sexual y de género, así como a atender y asesorar sobre sus derechos a cualquier persona LGTBIQ+ que lo necesite.

  • Mirko is a trans man of Italian origin who lives and works in Barcelona (Spain, the country where he sought refuge in 2010).

    He studied Political Science at the University of Genoa, holds a Master's degree in Gender, Women, and Citizenship Studies from the University of Barcelona, and is currently pursuing a postgraduate degree in LGBTQ+ Policies in Public Management at the University of Lérida.

    He is dedicated to (and loves) training and raising awareness among all types of audiences regarding inclusivity and sexual and gender diversity, as well as assisting and advising LGBTQ+ individuals regarding their rights.

 
 
 

Frequently Asked Questions

A. Overall Questions

  • The base price of our course is $15 per license (which gives you 1 access to 1 course for 1 user) .

  • You can pay online with credit card or via invoice with a 30-day term.

    For the invoice method, please contact El (el@transfocus.ca).

  • Yes, we offer bulk discounts to organizations.

    Please contact El (el@transfocus.ca) for more information regarding bulk discounts.

  • From the date of purchase, users will have up to 1 year to complete the course. You may choose to set a deadline for your employees shorter than 1 year.

    We can send you another estimate after 1 year if you would like to purchase additional licences.

  • Yes, we provide hands-on support through live education and strategy sessions to help you shift your organizations.

    Please visit our offerings page for more information or book a ½-hour meeting to discuss your needs more specifically with us.

 

B. Questions Specific to Transfer to Client’s LMS

  • Yes, we can license TransFocus’ educational content to your organization in an easy-to-transfer process.

  • Choose from one of two options: 1) Either we send you a SCORM file with our content, or 2) we share with you access to a folder with content for you to assemble. This includes an outline for how to assemble the course (PDF), video clips (in .mp4 or .mov), quiz questions and responses (PDF), handouts (PDF), and a guide for how to promote the course (PDF).

  • Clients who do not wish to purchase additional licenses after 1 year will delete our educational content off their LMS.

 

C. Questions Specific to Using TransFocus’ LMS

  • If you choose to use TransFocus’ LMS, after you purchase the on-demand product, we will set the course up for your organization and we will send you the link along with instructions on how to share with the rest of your organization.

    After you share the instructions and link with employees, employees will click on the link to the course and be prompted to create a new account. This entails them providing their first name, last name, email address and password, organization name.

    Once they have created their account, they click on "sign up," which logs them into the course and they can start it right away!

  • Once you have purchased the course, we will set it all up for you within 1 to 2 business days and then send you instructions on how your employees can access the course(s).

  • If you choose to use TransFocus’ LMS, each user that finishes 100% of the modules of the course automatically receives a Certificate of Completion in their name, the course title, and a unique certificate number along with the date it expires.

  • If you choose to use TransFocus’ LMS, this possible through a role called Group Analyst. If you wish to be a Group Analyst (to track progress of employees), contact El (el@transfocus.ca) for more details or to set this up.

  • We are happy to help you add more users for your organization within the 1 year time frame. To do so, please contact el@transfocus.ca.

  • If you choose to use TransFocus’ LMS, information submitted to and collected by TransFocus on Thinkific is stored on Amazon Web Services systems outside of Canada. User names and email addresses will be collected for the purposes of (1) creation of a unique user account to access course information and (2) tracking course results and completion status.

  • If you choose to use TransFocus’ LMS, we understand organizations’ need to protect employee privacy, especially when using digital platforms whose information is stored on servers located outside Canada.

    We also know that, in British Columbia (Canada), access to these platforms is possible if users provide consent, as per Section 30.1(a) of the Freedom of Information and Protection of Privacy Act [RSBC 1996] Chapter 165.

    As such, when a user creates their account, they must agree to TransFocus’ Terms of Service and Privacy Policy (by checking a box after reading the documents).